В обновленном решении для организации интегрированных офисных коммуникаций OpenTouch Suite появились новые возможности, расширяющие его применение даже в самых современных мобильных устройствах
July 18, 2012
Alcatel-Lucent Enterprise Extends OpenTouch™ Suite
OpenTouch Suites offer comprehensive solutions enabling organizations of any size to smoothly evolve from voice communications to multimedia conversations, at their own pace
Businesses of all sizes are faced with communications issues and challenges including support of personal devices, remote workers, and video demands. Among the biggest challenges is how to contain costs while supporting these business critical trends.
Today, Alcatel-Lucent Enterprise is evolving its award winning Communications Solutions to help businesses meet these challenges and advance their communications capabilities while protecting previous investments. Expanding and extending the OpenTouch Suite capabilities and applications to existing solutions helps employees work more efficiently and serve customers better via native conferencing capabilities, support of mixed media, and enables users to move freely between any devices all within the same conversation.
OpenTouch provides more flexible communications letting employees and customers use multiple devices and telecommute; deliver rich conversation experiences while protecting investments; and puts the use of high definition video within reach of all employees to help better collaborate across locations.
With this expansion, Corporate Communication Solutions becomes OpenTouch Suite for Mid-Sized and Large Enterprises (MLE) and Office Communication Solutions becomes OpenTouch Suite for Small and Medium Businesses (SMB), while individual products such as OmniPCX Enterprise and OmniPCX Office keep their own branding.
What you get with the OpenTouch Suite?
In each market segment the OpenTouch Suite is comprised of:
OpenTouch Suite for MLE
Mid-sized and large enterprise user experiences and productivity are transformed with new releases of OpenTouch Multimedia Services 1.1, OpenTouch Business Edition 1.1 and OmniPCX Enterprise 10.1 offering:
OpenTouch Suite for SMB
Extending OpenTouch capabilities to the OmniPCX Office Rich Communications Edition (RCE) Release 8.2 enriches the SMB experience through:
First introduced in 2011, OpenTouch is a next-generation communications platform that offers a rich, multimedia, multi-device, multi-party, real-time communications experience to all sized businesses and offers telephony users a comprehensive and evolutionary path towards new capabilities and deployment models.